Billing Terms and Conditions
These Billing Terms and Conditions explain how payments, billing information, charges, refunds, and order payments are handled when you purchase from DeepSet.
Accepted Payment Methods
DeepSet accepts the payment methods available at checkout. These may include major credit cards, debit cards, and other secure payment options supported by our website.
Available payment methods will be displayed before you complete your order.
Accurate Billing Information
By placing an order on shopdeepset.myshopify.com, you agree to provide accurate, current, and complete billing information.
This includes:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Valid payment details
If your billing information is incorrect or incomplete, your order may be delayed, declined, or cancelled.
Payment Authorization
When you place an order, your payment method may be authorized immediately.
Your order will only be processed after payment has been successfully approved. If your payment is declined or cannot be verified, we may cancel the order or contact you for additional information.
Pricing and Charges
All product prices are displayed on our website. Final charges, including any applicable taxes, shipping costs, or discounts, will be shown at checkout before payment is completed.
DeepSet reserves the right to update prices, promotions, and product availability at any time.
Currency
All payments are processed in the currency displayed at checkout.
Your bank or payment provider may apply currency conversion fees or additional charges depending on your payment method and location. These fees are not controlled by DeepSet.
Order Confirmation
After placing an order, you should receive an order confirmation email.
This email confirms that we have received your order request. It does not guarantee acceptance of the order if there is a payment issue, pricing error, product availability issue, or suspected fraudulent activity.
Billing Errors
If you believe there is an error with your billing, payment, or order charge, please contact us as soon as possible at:
Please include your order number, billing name, and a clear explanation of the issue.
Failed or Declined Payments
If your payment fails or is declined, your order may not be completed.
Please check that your payment information is correct and that your bank or payment provider has authorized the transaction.
DeepSet is not responsible for delays caused by declined payments or payment provider issues.
Fraud Prevention
To protect customers and our business, DeepSet may review orders for fraud prevention and payment verification.
We reserve the right to cancel or refuse any order that appears suspicious, unauthorized, or fraudulent.
Refunds
Approved refunds are issued to the original payment method used at checkout.
Refunds are processed according to our Return and Refund Policy. Once approved, please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Order Cancellations
Orders may be cancelled before they are processed or shipped.
If your order has already been shipped, it cannot be cancelled, but you may request a return after delivery according to our Return and Refund Policy.
To request a cancellation, contact us quickly at:
Taxes
Applicable taxes may be calculated and added at checkout based on your shipping address and current tax regulations.
Customers are responsible for any taxes, duties, customs fees, or additional charges required by their location, unless otherwise stated at checkout.
Contact Information
For billing questions, payment issues, refund support, or order payment concerns, please contact us:
DeepSet
2813 Mack Ave
Detroit, Michigan 48207
United States
Email: support@deepset.com
Phone: +1 202 604-7633
Website: shopdeepset.myshopify.com